Frequently Asked Questions

Q: How will I find my driver at the airport?
A: Your chauffeur will text you before your flight lands with exact pickup instructions based on your arrival terminal. No guesswork, just a smooth arrival and a luxury vehicle waiting nearby.

Q: Do you track incoming flights?
A: Yes! We monitor all incoming flights in real-time to ensure we’re there when you are—even if you’re early or delayed. Your ride will be adjusted accordingly, so you never have to worry.

Q: Can you pick up inside the terminal with a sign?
A: Yes, meet & greet service is available upon request at most major airports. Your driver will greet you inside baggage claim with a personalized sign for a true VIP arrival. (Not available with oversized vehicles.)

Q: Do you service both commercial and private flights?
A: We sure do. Whether you’re flying into Sky Harbor, Scottsdale Airport, or a private FBO, we’ll coordinate pickup based on the exact aircraft arrival.

Q: Where exactly do you pick up at Sky Harbor Airport?
A: Pickup location depends on your terminal.

Terminal 4: Head to door 3 at the north curb by baggage claim, then walk across the street to the curb marked “Pre-Arranged.” If you don’t have luggage and prefer pickup at the departure level, take the escalator outside of security screening up to the ticketing level and exit through door 22 or door 28 on the south curb.

Terminal 3: Exit through door 3, door 5, or door 7 on the south side. Walk across the street near door 5 north and cross to the Pre-Arranged pickup area.

Q: How much does meet and greet pickup cost?
A: Meet and greet service is an additional $40. Your chauffeur will meet you inside at baggage claim with a sign, so you don’t have to find your way to the curb.