Top Notch Transportation
Scottsdale, Arizona — Established in 2007
Q: Can I book a one-way transfer for a concert?A: We strongly recommend chartering a vehicle for the entire evening. Due to police roadblocks, traffic congestion, and limited post-event access, we cannot guarantee pickup service after the show for transfers. Chartering ensures your driver is nearby and ready when the event ends—no waiting, walking, or worrying.
Q: Why is chartering better for concerts or festivals?A: With a chartered reservation, you’ll have:
A dedicated driver who stays with you
On-site availability for a smooth exit
No surge pricing or walking through crowds
A luxury space to enjoy before and after the event
Q: Can I book a transfer on Friday or Saturday night?A: One-way or round-trip transfers are very limited on weekends after 5:00 PM. We prioritize hourly charters to avoid delays and overbooking. If we can accommodate a transfer, we will—but chartering is strongly recommended for guaranteed service.
Q: Why do you require hourly charters on weekends?A: Weekend traffic, event congestion, and nightlife hotspots make transfers unpredictable. Hourly charters ensure:
Guaranteed scheduling
A vehicle and driver on standby
Flexibility if your plans shift
Q: How do I reserve a ride?A: You can book online using our booking tool, request a quote for custom trips, or call/text us directly. Our team is here to help!
Q: Do you charge by the hour or per ride?A: We offer both, depending on availability and location. For most evening events and weekends, hourly charter is required to ensure reliability.
Q: What’s included in the hourly charter rate?A: All charters include:
A professional chauffeur
Fuel and basic amenities
Your private vehicle for the duration of your reservationNo hidden fees or surprise charges.
Q: Are there any restrictions on one-way or roundtrip transfers?A: Yes. For transfers to certain locations, like State Farm Stadium or anywhere 25+ miles from Scottsdale, our management team must approve the request before it can be confirmed. This applies to both one-way and roundtrip bookings.
Q: What happens if my event runs late?A: With a charter, you’re covered—your driver stays with you, no matter how long things go. With transfers, there’s no guarantee we can re-enter the pickup area, so delays could mean you’re left waiting or walking.
Q: Is there a grace period for pickups?A: Yes, we offer a short grace period for transfers. However, for anything more flexible, we recommend an hourly charter so you’re never rushed or penalized.
Q: Can we drink alcohol in the vehicle?A: Yes, passengers 21+ may enjoy beverages in our limos and party buses, as long as they comply with Arizona law. Please drink responsibly.
Q: Do your vehicles have music and entertainment systems?A: Absolutely. Our vehicles are equipped with premium sound systems, Bluetooth connectivity, lighting, and more.
Q: Where do you operate?A: We serve the greater Scottsdale, Phoenix, Flagstaff, and Sedona areas and beyond. We also offer trips to Sedona, the Grand Canyon, wine country, and other Arizona attractions.
Q: How will I find my driver at the airport?A: Your chauffeur will text you before your flight lands with exact pickup instructions based on your arrival terminal. No guesswork—just a smooth arrival and a luxury vehicle waiting nearby.
Q: Do you track incoming flights?A: Yes! We monitor all incoming flights in real-time to ensure we’re there when you are—even if you’re early or delayed. Your ride will be adjusted accordingly, so you never have to worry.
Q: Can you pick up inside the terminal with a sign?A: Yes, meet & greet service is available upon request at most major airports. Your driver will greet you inside baggage claim with a personalized sign for a true VIP arrival. (Not available with oversized vehicles.)
Q: Do you service both commercial and private flights?A: We sure do. Whether you’re flying into Sky Harbor, Scottsdale Airport, or a private FBO, we’ll coordinate pickup based on the exact aircraft arrival.
Q: What’s your cancellation policy?A: Cancellations must be made in advance to avoid charges. Policies may vary depending on the reservation type—please check your confirmation or contact us.
Q: Do you require a deposit?A: Yes, most bookings require a 50% deposit to secure your date and vehicle. The balance is due 24-48 hours before service.
Q: Do your drivers accept tips?A: Yes! Gratuity is greatly appreciated. 100% of tips go directly to your chauffeur.
We’re happy to help. Call or text us at 602-505-5453, or email topnotchtransportation@gmail.com, and we’ll get back to you ASAP.